1 reviews | Active since Feb 2015
TRAIN YOUR PEOPLE BEFORE THEY KILL US
Yesterday (04 february 2015) i was shopping at the Clicks at Boulders in Midrand when the lights suddenly went out. (load shedding i presume). So we had to leave our items and go. Now the were chasing out everyone causing traffic by the door, on top of that there was only 1 security person checking the ladies and one for gentleman. I am a clausterphobic person so dark small spaces I cannot handle. So i asked if they can get someone anyone to check me so I can go, all they said was that I must stand in line. Mind you at that time i couldnt breath properly. I had to shout and cause chaos for someone to attend to me, all they kept saying is that I must stand in line or they will send me at the back to search me. <br> <br> educate your employees to know how to handle people with different medical conditions, and also to not treat everyone like a *****. for them to threaten to search me is uncalled for and ****gish behaivour on their side. I am not happy at all. They are not train to handle such an emergency and if thats how they will react everytime there is a power blackout, there will be accidents.
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
