AS
Andre S

1 reviews | Active since Jan 2011

03 Jan 2025, 14:35

They "loose" prescriptions and make it your problem.

Im really upset with the way that Clicks this this really pull up shoulders attitude when it’s clearly their mistake at the dispensary. I had a Repeat script, went to the clicks to get it. Where I handed in my original script a month ago. I was told there is no repeat on it. So I had to book an appointment at the Doctor just to tell me it’s a repeat and reprint the prescription. I then showed the lady behind the counter, this is a repeat, I just had to pay for a doctors consultation just be told that. She then went to the back and came out with a copy, telling me that they don’t do repeats on a copy. I then asked her, but I hand it in, you give me pills in a bag with a bar code sticker on to go pay, I then pointed out, there is clicks stickers on the copy, if I took it those stickers would not off been on there. Nope, they don’t have the original. So you have copies laying around, where did my original script go to? Did someone ***** it and hand it in at a other pharmacy to get the tablets? This is really concerning on why you loose original scripts and very worrying. Asked for the manager, Not available. Can you please investigate this. I will also be reporting this to the medical board.

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