Thefts inside the store

Clicks Shelley Center - theft of bag/cell phones. I have had two family members who have had a bag ****** in the one case, and a cell phone ****** on a different occasion INSIDE the Clicks store in Shelley Center. When reported to the staff they are unhelpful and have indicated that their are no cameras in store to review. I believe that a syndicate is operating inside the store and the staff are probbaly also involved because of the lack on concern.