1 reviews | Active since May 2016
THE WORST CUSTOMER SERVICE
<p>I was this morning at 9 am on the 23 may 2016 at clicks tygervalley at the pharmacy complaining about stomach cramps and pains in my back the assistant gave me sum tablets to drink that cost me R100.00 and she said i should drink some did drinkbthe tablets and at 5pm the afternoon i went back to the assistant pharmacist than the qualifeid pharmacist whos name is Jaco van der merwe assist me he did not ask me where is the pain is the tablets helping me that i got from them i had to explain again and he did not take note of me he did not reali listen he gave me again tablets to the value of R90.00 and said to me in a very abrupt manner drink 2 of these now and if it does not help by tomoro afternoo which will be the 24 may 2016 than i should go see a doctor i mean seriously is this fair this id my life we talking about my body my soul and they at the pharmacy at clicks dont take out the time and effort to find out whats wronf with the customer or patient whats the illness they have where is the pain where how u feeling now nd so on they just give tablets and tey calk themselves qualifeud pharmavmcist you trust your life with tbem and this is what they do i reali discusted with the service i got today at that clicks what if my body dont respond to the medication they gave me thats why there is a pharmacy to assit with things like this what id i die of the wrong medication because i trust thete judment to top it all of i got to the till point to pay and than te cashier swiped my card and ao the machine did not whamt to read the card she says in a ver hard vouce ***** WHAT IS WRONG is that how clicks treat there customers now a days as a world wide nation brand and a ambasodor of south africa in the retail sector i just think all there staff was just rude and incosidered today with me as i customer there service sucks and if they dont do something about it they gonne loose customers i seriously was looking for a manager also but ahe also left and the rest of the staff just laughed at me i higly recomend traing in customer service for the pharmacy side and the cashiers they need to brush up on there a****s </p>
