The branch at Fleurdal Mall seem to always have the most angriest staff

The branch at Fleurdal Mall seem to always have the most angriest staff . Today I was helped by a lady Rethabile Maqashala who I asked that she update my baby club . She was so condescending,and did not want to update it citing that the baby was added the 1st time ,therefore there was no need to update . That could’ve been said without attitude but instead she was so annoyed by the request . I often buy at different Clicks stores and everytime I buy baby things I request the baby club to be updated as I was told by the Kroonstad branch to ask that it should be updated all the tume since that helps with points too ,the branches in Kroonstad always ask to update it without even being asked to . Now,Clicks,please tell me as a customer what the correct procedure is regarding updating of the baby club . Should it be done everytime we purchase baby things or not ? It seems like your branches don’t have the same info. But the ladies at Fleurdal mall have no customer etiquette at all tbh . Please do better .