Terrible service from hr

<p>It's now the 19th of May 2017, I am at the offices of the Clicks Group on 14 Tamar Avenue in Roodepoort, I have been waiting for a very long time for representatives of the HR department to attend to my query. This comes after countless emails and telephone calls to Clicks trying to get correct details on my UIF form. I have worked for the company from 2009 till 2010. When I requested the forms from the company a month ago to be able to claim my UIF from the Department of Labour for my maternity leave, the information incorrectly stated that I worked till 2015, which is not true at all. Ms. Meriam Khoza whom I have been in contact with, claims that there is nothing she can do because she can't change the system. I was then referred to contact HQs in Cape Town and couldn't get any help there as well and was eventually referred back to Roodepoort. I have sent emails requesting proof that I was working and earning a salary at that time,nobody has responded to it.</p> <p>I got advice from a department of labour representative that this will hinder me from getting my benefits as I was working for another company during that period.</p> <p>I am highly pregnant and after using my resources again to drive all the way here, I have been made to wait for Lord knows what. This is totally unacceptable from Clicks.</p>