Terrible Service & Attitude

On the 24th of June, I went to the Clicks Pharmacy in Blue Hills where I feel like the dispensary staff really are not trained well. Please help in fixing their attitude towards customer service. Firstly, there was only 1 till working - with 4 guys (Ndumiso, 2 guys and a lady) behind the counter no-one explained to us why only 1 till was working. Secondly, I had a prescription in hand, but the guy said I must go to the self-medication till without clarifying why. Thirdly, I had a prescription with 4 items he told me all the meds are not available, I had to ask for generics – is that not his job to offer that – btw Ndumiso said all my meds are not available and all had no generics (this was dubious). My point is – if they do not want to hep people maybe then go pack shelves and not interact with us – we go there to get hep for our sick kids and really are in no mood to nurse their feelings or admire their color matching spectacles. Fix your attitude guys, your attitude is not inline with Clicks values and when we are at the dispensary dealing with sicks kids we are not in the mood for incompetence Siyabonga Mhlongo *** - ***).