sG
sanet G
1 reviews | Active since Feb 2015
04 Feb 2015, 18:20
Terrible service
I stood in a fairly short que for a ridiculously long time(45 min)! Three people before me left the que because it was not moving at all! I was promised to be phoned back regarding a query on my prescription! That was 11hoo!<br> At 15hoo i had to phone and follow up on my query! At the end of the day......still no joy! I will definitely think twice before going into ANY Clicks store again! Its not worth my time or my money! What a waste!!!
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Clicks's replyOfficial
05 Feb 2015, 11:51Hello sanet geldenhuys,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,
Clicks's reply05 Feb 2015, 11:51
Official
Hello sanet geldenhuys,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,