Terrible Online Shopping Experience

I have 3 separate orders of 4 items each on their electrical sale. First delivery came in 2 parts but all delivered.

Now I've been informed that one of my items is not available. This after I've paid. The items purchase price should be refunded to my bank account. Instead they refund to my clubcard?? I now have R1000 worth of clubcard points that I dont want and unable to buy the item at the sale price because you need to buy 4 items to qualify.

I think its ridiculous. It feels like a con to me. You are now forced to spend your money with them. The least Clicks can do is give the option to either reimburse to bank or deliver as soon as item becomes available again.

This is so disappointing. I was a loyal customer but will not buy online again.