rW
ronecia W
1 reviews | Active since Jul 2013
12 Feb 2015, 19:08
terrible experience
Whenever I go to clicks in parow centre the queues are long with only 2 cashiers which are on their own pace and today the cashier I ended up with does not greet nor does she ask me for my clicks card, she just kept asking me whether I want a bag and scans my stuff even though I told her I am going to give her my club card, she then after she already scanned my stuff swipes my card which I know they need to do before scanning, I don't know how stupid these cashiers take their customers for, really pathetic attitude and service.
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Clicks's replyOfficial
13 Feb 2015, 11:22Hello ronecia,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | GK
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | GK
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,
Clicks's reply13 Feb 2015, 11:22
Official
Hello ronecia,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | GK
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | GK
0860 CLICKS (***) | ***| http://www.clicks.co.za
Best regards,