Terrible customer service, no resolvement in club card issues

pathetic false advertising discriminating ***********

advertising free life/funeral cover for clubcard members my card is not even recognised on the online profile unable to "register" (although it's suppose to be automative) numerous delayed response with promises to resolve then tells me to register with hollard directly...wow

clubcard points not allocated as promised months with no allocation

in the economically climate we currently are, not sure any business can loose any sales, with so many competitive outlets and other suppliers out there, it's really easy for me to just walk pass clicks into another store for my weekly and monthly supplies and prescriptions, really not the cheapest, with issues and horrible service like this, why should I not