Such bad customer care... Accident in isles with packers...

Mahikeng Clicks on Nelson Mandela drive shopping Center. I was merrily doing my shopping using a shopping basket trolley ,which was filled with vitamins and refreshment. Luckily I was standing a few meters away from my trolley reaching for an item ,when my shopping trolley was abruptly knocked to the ground with such a crash ,i jumped in fright. One of the packing staff with a flat bed load trolley topped with boxes crashed into my Trolley. My item were scattered all over the floor and under the packing shelves, . The staff member then apologied and carried on his journey pushing his trolley away and even leaving one of his boxes behind that felt off on impact.. Only then did other staff come to see what happened and proceeded to repack my fallen trolley. My dirty [Full of grim from the floor and shaken up canned beverages were repacked with my items. I then told the staff member i didnot want the beverages, as they would spray me when I open from the fall and that they were dirty. He told me to go get others. I said" No" you get them for me. That was the last I saw them and I didnot get others. Why Must I !!! Secondly the very last isle was blocked with packers and I could not access the washing power.. There access in the shopping selves are so blocked and congested and narrow ,its so annoying to shop.. and not to mention accidents that I never want to go there again... Thirdly there Pharmacy is so slow it toke and hour for self medication to be processed.. so I left..without my meds... SO NOW HELLO DISCHEM .. Here I come... Staff there are unprofessional and really donot care about customer service..