Still Waiting for My Refund – Very Poor Service

I am extremely disappointed with the service I received from Clicks Centurion Mall regarding my refund. I have been waiting for a refund that is rightfully due to me, yet the process has been unnecessarily slow, poorly communicated, and frustrating.

Despite multiple follow-ups, there has been no clear update or urgency from the store Manager. I was given assurances that the matter would be resolved, but nothing has been done so far. It feels like once payment is taken, customers are left to chase their own money with no accountability or proper feedback.

This level of service is unacceptable for a well-known retailer. I expected better communication, faster resolution, and respect for my time and money. I am still waiting for my refund to be processed, and I hope this issue is finally addressed without further delay!!!