*****ing Money at Clicks

Clicks

Please let your customers be warned by your company committing *****

I went in May to collect something from the prescription I've paid R74

And then on Sunday I brought my own Epimax instead of using your guys Aqueous Cream. Sunday your guys advised they don't have stock of the other meds to add to the Epimax. I told them to make a note that I am leaving my Epimax. Two guys confirmed that it's fine and they marked my Epimax. Monday I couldn't go to collect and went on Tuesday

But when I got there my parcel was not ready in the evening of Tuesday. Bear in mind I've left it on Sunday.

I waited for a 15 to 20 minutes while they've decided to serve other customers. I then raised my voice and asked for a Manager who told me she will deliver the next day at 12pm at work.

To mu surprise I received a phone call from her telling me that they're off line. That is not my problem I said, she must make a plan. I was then called and asked to give them my home address to leave it with the guards. Beater in mind these are qualified pharmacist who are aware that the cream needs to stay in the fridge. And I am at work. Fine, I was surprised with the bill though upon payment because it was more than what I've paid last month. Today,I've decided to call the Manager and asked to email me the bill. To my surprise, I was charged for the same Epimax that I've left for them to mix my cream with.

To me that is pure *****. I Wan my money back. You deal with a lot of people and how many have you stole from?

Get your cameras ready if your employees cannot remember what they were told.