GI
Graham I

1 reviews | Active since Oct 2010

30 Apr 2024, 13:22

Shocking service and attitude from Clicks pharmacy Constantia Emporium

I have just returned from your branch at Emporium Constantia. I get my medication there every month. Today however I experienced really bad service and attitude. The pharmacy was really busy, so I took a number and quickly did my shopping. I returned to still wait for another 10 minutes, which I understand as they were busy. I took a self medicine ticket, as I wanted an OTC and had a script. When my number was finally called the assistant Asandi, was so rude and told me I need to take a script number instead. I had already waited well over 20 minutes in total and was annoyed that she now wanted me to do another number, but I wanted both OTC and a script… I asked her if she was not able to process scripts, but she said she was so I didn’t see the problem. She continued to be rude and unprofessional I eventually told her I was annoyed and took my script. I simply left your pharmacy feeling that this is not how a regular customer should be treated.

I a now debating whether I should every get my medicine from Clicks again.

Clicks number ***

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