**** service at clicks malL of Africa

I had the worst clicks experience at the mall Of Africa branch. I purchased items worth R4100 online for a girls NGO for Xmas baskets only to find they only accept cash. I then took the items to clicks mall of Africa hoping it would be a smooth refund to the card as I made purchase via the card to my amazement they only do cash refund and told me it’s too early. I was told to return at 3pm which I did I then find a new person who wants me to explain again and resend the tax invoices I had sent that same morning . I was in that shop over an hour and things were slow and mundane. I am aware it’s the holidays and it’s busier but just the lack of interest and also the return process needs to be reviewed. I spend thousands each month and clicks and will be gong to Dischem rather