1 reviews | Active since Sept 2013
RUDE UNPROFESSIONAL MANAGER
<p>On two different occasions I went to Clicks at Silverwater Crossing. I wanted to buy the same mascara as my daughter. She was at work and couldn't remember the exact name of the mascara and I tried to take a photo for her to point out to me the correct one, and that is when the manager verbally attacked me and tried to grab my phone from my hand because according to him I'm not allowed to take photos in the store. I was so embarrassed about how he treated me that I left all my shopping and burst out into tears and left the store. Yesterday I went back to the same store to exchange a hairdryer that was faulty, and not even 3months old and under guarantee, when he yelled at me that I clearly don't know how to use it and he refused to exchange it. After I told him that the hairdryer is still under guarantee, he mistreated me and disrespected me again. When I attempted to take his name, he took off his name badge and turned his back on me. I eventually managed to get his name. What happened to the customer is always right? His name is Lethiba La Magolego. I request that someone takes this up with him and provide me with urgent feedback. I am not willing to leave this, and will take this to newspapers if need be. </p>
