1 reviews | Active since Aug 2013
I’m Extremely disappointed and appalled in the way I was treated by a Clicks Shop assistant today. I arrived at the Meadowridge branch at 14:55, as I walked towards the door the shop assistant allowed a gentleman into the store and closed the door in my face. I politely asked him if I could go in just to buy a bottle of oh so heavenly body wash. Assistant then turned his back on me for a solid few minutes, during which I decided to knock again to ask. He then turned around and says to me in a Angry and annoyed tone “the shop is closed and I also want to go home!”, he then turned his back on me again. I then asked him if that’s the way he speaks to customers then it’s fine. I won’t be returning to that store.
A customer can overcome a bad experience with a product as it can be easily replaced, but one can NEVER change the perception after a bad customer experience. We all work, we are all tired, but I don’t treat my clients like **** when I’m having a bad day and all I want to do is go home.
When a cusomter leaves your store, they don’t only care about the products, they care about the Damn way YOU made them feel when you leave. Clicks have made it clear now on numerous occasions that they’re not worth my money.
Thank you Laeeq (the aka shop assistant) for validating that for me.
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