RUDE *********** STAFF

What a disgraceful unprofessional experience at the Rosehill branch.

The staff at the pharmacy counter are rude, abrasive and have no sense of customer service whatsoever.

When you ask them or assistance, or medication, they don't go the extra mile as they should and work on a number based service only. ie: let's see how quick we can get rid of the clients/patients as we don't really want to be here type of attitude.

Kirsty the white lady is so unprofessional and barks at you when you ask for medication. She is rude, and has to be re-skilled and re-trained on what manners are and what social interaction with clients mean. It is not my fault you app**** for the job and hate every single minute of it.

You are frowned upon when you ask for Q10 medication which is NO WHERE to be found on the shelves, and she replies: "well we don't have it behind this counter so go look for it in the isles".

Really?? Seriously?? I then asked her to provide me with Mybulen medication and again she barked at me and said, she can't give it to me????? What is this "lady's: issue?

Clients behind me also commented and said she is always this rude, and that they hate coming to Clicks dispensary as all the people behind the counter are the same, and are intellectually challenged.

A lady asked for Adco-dol x 2 packs and the "gent" behind the counter also barked at her and said "you are only allowed one box", and shoved it on the counter.

I seriously think this branch should re-train these people and send them back to basics, where you are trained manners, to start with. If this is your overall customer service level, it seriously sucks big time!!!

Remove these people and give us people who want to be there, and not only work to get a pay check, and replace them with eager, FRIENDLY and EXPERIENCED staff.

We WILL NOT tolerate this type of behaviour Post Covid anymore.

Ship up, or we will start barking at your staff as well, and tell them exactly where the hell to get of!!!!!!!!!!!!!