TN
Thokozile N

1 reviews | Active since Jun 2012

13 Jan 2023, 14:52

Rude and obnoxious Pharmacist (Nolwazi) Clicks Pharmacy

On the 10th January, I had gone to purchase morning after pill at Clicks (Commissioner) and was assisted by the pharmacist on duty (Nolwazi) - she did not even have a name tag I assume that is her name as per item slip. She had provided me with the patient questionnaire, as she was not willing to assist with completing the document efficiently and promptly due to her distasteful response and behavior, I ended up completing the form incorrectly. Her response was repulsive as this was indication that their staff does not comply to their code of conduct, worse to the organisation's values - the sense entitlement and no respect for their customers.

This strategy is underpinned by our employees and our Company values: We are truly passionate about our customers We believe in integrity, honesty and openness We cultivate understanding through respect and dialogue We are disciplined in our approach We deliver on our goals

Very disappointing service

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