1 reviews | Active since Dec 2020
Robbing customers at Clicks Sunbell
Hi all, it's shocking and unbelievable that in this day and age unsuspecting customers are being ****** in bold day light. It's not just once but every time when we buy a product the price charged in the till point is always higher than the marked price in the shelf. When we asked why is that the staff in charge of authorizing says it's an error in the system or the price changed in the system but not changed in the shelf. Anyway after complaining they gave me back the change they had overcharged. Shame on you ******* staff.
Logically we expect the staff to know what is correct price and adjust accordingly so it's a lame excuse. Since this has happens all the time and it's only in this Sunbell Clicks, we are led to believe they are intentionally robbing customers and pocketing the money after cashing in the sales.
Many customers are oblivious if this doing and do not check the change they get nor look at the slips up confirm the sale tally with the price in the shelf.
My advice to all customers is please check what you pay for is correct to the marked price. In the meantime, if anyone in the clicks management cares about customer well being and have moral compass please do something to stop this.
Kindly yours very disappointed customer.
