NG
Nirvaan G
1 reviews | Active since Mar 2009
05 Feb 2015, 07:41
Removed Price Tag
They removed the price tag from the shelf following below complaint.<br> <br> Johnson & Johnson Lotion 500 ML priced at 51,95.<br> Till bills me @ 54.95. I bought 5. Had to pay 15 ZAR extra.<br> <br> Was refunded when I complained.<br> <br> Is this done on purpose i.e. rip the customer who does not verify his bill?<br> <br> There is no need to phone me and tell me a long story.<br>
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Clicks's replyOfficial
05 Feb 2015, 11:53Hello Rotten_Goods,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Clicks's reply05 Feb 2015, 11:53
Official
Hello Rotten_Goods,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za