1 reviews | Active since May 2013
Refusal To Take My Card-Number By A Staff Memeber
Good day.<br> <br> I am very disappointed by the way I was treated by one of the staff (a male) at the Clicks in SunCardia.<br> I have lost my Clicks card and when I was buying, I insisted to give him the card number from my previous slip I kept.<br> He insisted he cannot do that because it is *****. I asked how because I am buying the staff and this is not a credit card at all. But he then said, that cannot happen as management says so. I was shocked because days prior, another staff member assisted me without complains.<br> I love Click and have always supported it without fail. To suddenly be told I am doing ***** for presenting my card number left be feeling like I am good for nothing. That staff member was not even caring and couldn't even wait for me to leave the till as he immediately assisted the next customer whilst I was still asking him that I need to understand why is this deemed *****. SunCardia Clicks, has become unpleasant and if this will be the case with Clicks outlets, then we will stay away because we do value a good service.
