Really Bad Exchange Policies!!!

I am very disappointed with Clicks'scustomer service. They make it incredibly difficult to exchange gifts. A relative bought my son an item from Clicks, but we can't return it without the original purchaser's card. I highly recommend avoiding the Clicks store in Somerset West mall. People spend their hard-earned money on items and are then forced to keep them whether they like them or not. It's time customers stood up against such practices and stopped buying from companies that don't care about their clients. We've had a similar situation with Pick and Pay, but they are always willing to help, especially if they can see the item hasn't been used and is from their brand. Thank you, Pick and Pay Clothing