Promotional Discounts not given at till

Hello, <br> My complaint has happened so many times, that I feel it is high time that I let Hello Peter know about it. <br> On many occasions, the promotional special offer, that is indicated on items in the Knysna Clicks store is not given at the till.<br> This has happened so many times, that I make a note to keep my eye out at the till. Inevitably, the discount is not given, and I hold up the queue, while the assistant goes to the item, and brings back the promotional adverti*****t, and then reverses the transaction. This takes time and make the people standing behind me cross at \me"for causing a delay. <br> I asked the assistant why I always had to ask for my discount"