Professional and empathetic service, excellent lady. Lets see if she gets recognition.

Today I phoned Clicks Waverley regarding C-19 vaccination. I was not immediately helped but a lady: Monica Mbala helped me in the kindest way and understanding my current situation and illness.

In South Africa poor service delivery has become something we all expect but no one ever stands up. against it.

I want to praise Monica Mbala. I believe if you do your job to the best of your ability you can change many things.

I earnestly hope this e-mail finds you well.

if possible, please e-mail me on whether or not she will get acknowledgement in which ever form.

Regards