TL
Timelle L

1 reviews | Active since Nov 2018

27 Sept 2025, 19:37

Poor service from clicks support channel

Dear Clicks Customer Care Team,

I am writing to express my extreme disappointment and frustration with Clicks. My email address associated with my account is still incorrectI've been trying to update for 2 days .It's RIDICULOUS that I haven't been able to change it myself or get a straightforward response from your team.

This is not just an inconvenience, I have saved up my points to make a purchase during this period.

I've tried logging into my account, I've clicked every possible button, I've searched your pathetic FAQ section - NOTHING WORKS. I've wasted hours of my time trying to resolve this simple issue on my own. It's clear your system is either broken or your support is ***********.

I expected this to be done within the next 24 hours but it’s more than 72 hours later and it hasn’t been resolved

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