Poor service @ Clicks

Im really disappointed in Clicks.

I booked an appointment with the Canal Walk Branch for an ear irrigation for the 12th of August and received messages confirming my booking.

Today I then received a call saying my appointment will be canceled as the nurse wont be in due to a sickness and was told to try another branch.

I rang the Kenilworth branch more than 13 times on 4 different numbers with response. I then rang the Call center, they attempted calling the Cavendish branch with no luck and then attempted to call Kenilworth once again with no response.

I tried calling Kenilworth again and got through to Dispensaries and gave my details for the nurse to call me back and I still haven't received a call from the nurse.

This is really disappointing as I've been using Waxsol for the passed 4 days and only available on the 12th to get this sorted.

Ay.