Poor service and communication

We booked online for a Vitality Check and when we got to Clicks Lonehill, the person doing the checks wasn’t there and no one at Clicks actually knew when the checks were supposed to be done or by who. There is no communication between head office and the store as to when the clinic actually opens. I’ve wasted an hour of my time with not one person know what is happening. I also noticed that some of the deals on the shelf are inaccurate in their calculations of the savings. Some work that needs to be done