POOR SERVICE

I made a booking on the website for my husband and I to get our Covid-19 vaccination in Roodepoort on 30/08/2021. I went to the Clicks at Princess Crossing and they informed me that they do no do the Vaccinations I must go to Westgate. We went there and was informed by the Pharmacist that they only take walk-ins. O phoned the number on my confirmation sms and was informed that I must go to Clicks at Clearwater. On our way there I phoned them to inform them that we area running late but will be there in 5 minutes. I was AGAIN informed that Sorry mam we only take Walk-ins . . . . I phoned the number again to ask where am I supposed to go, the lady on the phone was NO HELP AT ALL. she just kept on saying that we should go to Clicks Roodepoort and what our booking times was or please hold the line. I am REALLY VERY disappointed in the absolute poor service. What is the use in registering on the website to make a booking if nobody can tell you where to go?! The sms also just stated Clicks Roodepoort. A little clarity on the sms and maybe a location would be nice. Please sort out your services to actually help someone calling and not just infuriate and disappoint them.