Poor service

What a mission it is to get assisted at Midway mews Midrand. i battled to get through to the pharmacy on Monday left my number and was not called back , called again on Tues ,calls get dropped , I have emailed to come and collect in the morning no response and I called again around 10ish , pharmacy manager is busy , left my number and still no response , I am collecting my script around 12 . them and boulders are worst.