Poor online shooping experience with Click Online

I am extremely dissapointed with my experience using the Clicks online shopping platform.I had issues before with checkout ,Our town does not have a clicks shop so its convenient to shop online.The trouble I had to go through every month sometimes made me abandon my shopping basket because my patience ran out.The other night I had to delete my account to at least check out as a guest .Upon opening a new profile ,I have been unable to link my clubcard to my online account.I have contacted customer care regarding the issue,but unfortunatly the problem remains unsolved. What is even worse ,after my last email to customer care I did not even receive a response. For Clicks and their support staff this may seem like a minor issue,but for me as a customer it is utterly frustrating and time consuming.