Poor customer service

I showed a picture to a Clicks Bedford centre employee that I had seen in the Clicks gifts catalogue and asked her if the store stocked them. She was in a very big rush and did not even bother to greet me. She simply says 'we don't stock those' and walks away. I understand if that specific Clicks store doesn't have them in stock however I don't think she handled the situation well as Clicks obvioualy do stock them otherwise it wouldn't be in the catalogue. She could've at least greeted me and said the specific Clicks do not stock them however I'll find out which Clicks store does stock them or could've even said perhaps try the Clicks at Village View for example. Absolutely disgusted by the lack of customer service at majority of the retail stores in South Africa! Employees act as though you owe them something. Companies need to start taking action!