Poor customer service

<p>I just had the worst experience at clicks in Blue Route Mall. I bought 3 Easter eggs and when I got to the till it was not 3 for 2. Apparently you have to take the same - although it says mix and match. I then asked for a refund. The cashier then called someone to over ride and this person then continued to tell me in a loud voice it's for bunnies only - she then repeated the work bunnies very slowly a few times so that I can understand. When I got home I called and spoke to Lee who confirmed that it is in fact Mix and Match. How can a supervisor not know this and what makes her think it's ok to speak to customers in such a manner.</p>