1 reviews | Active since Jul 2018
****ed of customer
I was in the Musgrave store today at approx 13:51 pm i had seen the Mentos bubblegum on special on the Mentos branding stand with my favorite variant which is the blue bottle "3 for 2" was the special. i excitedly grabbed three of the bottles and took it to the counter, as i would normally do i asked the lady at the counter to please check if that bubblegum was really going for that price, a very loud and rude "NO" came from a supervisor/ manager(Thandiwe i think they said her name was)
So there was another male cashier next to the one that was cashing up my items that told her that the Mentos bubblegum was infact 3 for 2 Thandiwe then told me that it wasn't the variant that i picked, she said that specific one did not have a "ticket" for the special
To my knowledge and understanding after reading the ad which read "buy any 3 Mentos bottles, cheapest one free" please take special note that it said ANY and not SELECTED Mentos bottles.
Knowing that this specific Mentos bubble gum did not have a "Ticket" to be sold as part of the special, the stuff who clearly know this.... just choose to not correct it and mislead us customers leaving them to never wanna shop in one of their stores ever again, because of the lies and deceit
So basically these people false advertise to get us into your stores and trick us into buying these items which are supposedly "ON SPECIAL" when in fact they not. Is that how it works?
To make matters worse i send this email to clicks customer care on the 19 july 2018 and never received a response.
