MW
Maxine W

1 reviews | Active since Apr 2019

24 Aug 2020, 10:03

Paying for my blender jug, IT ISN'T FREE.

I have always been a big fan of Clicks but that is quickly changing. I requested a replacement blender jug on the 28th of June 2020 and I do understand things are very different because Covid-19 has done a major head job on all of us but 8 weeks later after hearing from several people that they would check with the store manager, still dololo. Clicks has always been a company with amazing service delivery, at least in my opinion but unfortunately, they are joining the rest with poor service delivery. I have even offered to collect the blender jug from the supplier myself as alternative to alleviate the pressure they are under and also to help myself by not been electrocuted by my blender when I try to use it which in my home is daily. My blender is used every morning and on the odd occasion, in the afternoon as well. This is really unacceptable. badservice.com Clicks.

0
Replies (4)
MW
Maxine W's update21 Jan 2021, 23:02
Reviewer Update
And in true arrogant form, Clicks has still not made any effort whatsoever to make this right. Arrogant to the end. https://m.facebook.com/story.php?story_fbid=***&id=***
MW
Maxine W's update21 Jan 2021, 23:04
Reviewer Update
https://m.facebook.com/story.php?story_fbid=***&id=***
MW
Maxine W's update05 Jul 2021, 11:35
Reviewer Update
And still to this day, no word from Clicks.
MW
Maxine W's update07 Mar 2022, 13:03
Reviewer Update
So this has gone on since July 2019 and finally today, 7 March 2022, I have received the correct jug fory blender. Thank you Clicks but things will never be the same again between us.