ZK
Zamokuhle K

1 reviews | Active since Feb 2012

23 Feb 2015, 17:17

Pathetic service at Clicks Montclair

Hi<br> <br> As a usual customer to Clicks especially the Monclair branch, today was my day of my experience.<br> <br> I got served today by Urika from pharmacy section who was very rude, arrogant, unprofessional , unkind,aggressive, moody, inconsiderate and somehow manic.<br> <br> Is she forced to work ? If not interested to work, why can't she do the job that she wants because her behavior was really unacceptable<br> <br> Does Click's screen their employees before employing them ??<br> <br> From <br> Dissapointed Customer

0
Replies (1)
Clicks
Clicks's reply24 Feb 2015, 14:24
Official
Hello farmboy,

We appreciate your feedback as we pride ourselves on the service we offer our customers and we are disturbed to hear of your bad experience. It is our policy and objective to ensure that our customers receive the high quality of service they deserve.

We will be contacting you in order to investigate and resolve your complaint.

We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.

Warm Regards
The Clicks Social Media Team | GK
0860 CLICKS (***) | ***| http://www.clicks.co.za