PATHETIC SERVICE

I went in on Sunday to get a blender that was advertised, only to get there and nothing was on the shelf, what's new, firstly why advertise when you don't have stock. Anyways I asked the staff to check in their store room, no joy, I then asked for them to call their other branches to which they firstly refused, until I started to get upset. They checked on the system and Chatsworth and Queensburgh had 2. I asked them to have one of the stores send the item to the Bluff store, which they refused again. I asked them to call Queensburgh, closer to me, to reserve the 1, he claims that he called to which he received no answer. Only for me to get to Queensburgh, and get told that 1 just got sold. I asked for the other 1 to which they rep**** that they didn't know where it was. At Queensburgh Mr Redash Mangroo was very helpful, he checked everywhere to no avail. He called Chatsworth and they said that the 2 that they had were returns. By now I was livid as it was terribly hot and my grandson was also with me, 8 months, my petrol running around to your useless branches, to receive such pathetic service. Why couldn't you phone your warehouse and organize me a Blender, why should I Run around, it is a sale for your company. Is the clicks stores not run in the same manner across the board, elsewhere they go out of the way to assist you, but at Bluff they didn't seem to be bothered. Useless, could that Floor Manager or person that helped me not offer me a Rain Check. Come guys show some compassion. 2020 has been hectic for us all, NOT JUST CLICKS!!! I WANT THAT KAMBROOK BLENDER, ADVERTISED AT R369, THAT IS THE ONLY WAY I WILL BE SATISFIED.