Pathetic customer service

Clicks online customer service is pathetic. Online it says that your goods will be delivered within 1-3 working days, however, you’ll be waiting double the time. They do nothing about the delivery issues and do not let you know what’s happening until you enquire. All they can do is apologize without any action and it means absolutely nothing. Their service is pathetic and giving them one star is too much. A big company that can’t even compensate for wasting your time. Pathetic