LS
Lillian S

1 reviews | Active since Aug 2013

09 Mar 2015, 16:05

passing the bauck and now trying tbe good

being getting a schedule 3 drug from the clicks pharmacy for three of four years already. never ever went in with a prescription and then all of a sudden I get told no sorry we cannot help you,<br> the *********** person that assisted me HAZEL said sorry it has ALWAYS been on prescription. so I told her to get the previous person to give me my medicine. She also could not read the script. I also enquired about medication that can be bought over the counter for Choldestrol. I have rad up and done my investigation and spoken to my GP and Hazel said it cannot by it over the counter I must have a prescription. If I say so she says to me!,<br> I am totally disgusted,

0
Replies (1)
Clicks
Clicks's reply10 Mar 2015, 09:58
Official
Hello LillianSaunders,

At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.

We will contact you directly regarding your complaint.

We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.

Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za