OVERCHARGED

On Sunday-10-04, I accompanied my mum to Clicks,Chatsworth. I normally shop at Clicks Pavilion or Queensburgh, and instantly noticed the lack of attention the cashier gave us. My mum asked how many points she had, to which he didnt bother to reply. my mum and i joked that he seemed very fatigued and lacked energy. Upon checking my till slip when i got home, i noticed that i was charged for 3xlotions and not 2. i called the customer line on Monday, and was connected to the Chats branch. i didnt even tell Mzi, the manager what my plight was. He went on to babble that \the Alarm was now working\". upon me telling him who i was, he said he thought i was from Blue Security!!! I told him maybe he should have given me the chance to introduce myself first. He advised me to bring through my till slip and the overcharge will be rectified. I live in Queensburgh and do not frequent the Chatsworth store, I only went there to accompany my mum. For a fault of the cashier, i need to travel at my own cost to the store. And as for the energy levels (or lack thereof) of both the cashier (B Radebe) and the manager (who sounded as if he had just been woken from a deep sleep) leaves much to be desired"