Order Number #*** – Extremely Disappointed

I placed an online order with Clicks on 16 April 2025 for collection at Clicks Atterbury Value Mart, and as of 24 April, it is still not ready. While I understand that 18 and 21 April were public holidays, this is now the fourth working day since then, and there’s been no communication or update on my order status.

If I had known it would take this long, I would have simply gone in-store to buy what I needed. The delay completely defeats the purpose of ordering online for convenience. This is extremely frustrating and unacceptable.

Terrible service – I do not recommend using Clicks’ online ordering system. You’re honestly better off going directly to the store.