ORDER ***076 NOT DELIVERED

<p>I have never had a problem with Clicks online before, I expected this order to be delivered no hassles. I got an sms this morning stating that my order was scheduled for courier delivery today 28 July 2017.</p> <p> </p> <p>My orders are usually delivered in the morning. I noticed that it was after 1 and the order had not arrived. I called Clicks CS and I was told that the address was incorrect and that the courier had tried to deliver my parcel. Blatant lie, because this is the same address I have been using for the past 4 or so orders. The lady gave me a tracking number and told me to enquire with Fedex. I did and Fedex told me about the address story which was literally bogus! They informed me that the parcel would now be delivered on Monday, totally unacceptable Clicks. I needed that order today!</p> <p> </p> <p>I called Clicks CS again and this time a gentleman assisted me, he then came back to tell me that in fact the courier co had messed the order up. They had packed my order with another one so they had to unpack...sounds like a made up story to me. I hope my parcel gets delivered on Monday (still unacceptable but what can I do). I am reading a lot of reviews on here about parcels that end up not being delivered.</p> <p> </p> <p>I am so dissapointed because like I said I needed this parcel to be delivered today. Ensure that my parcel gets delivered or lose a client, you choose!</p> <p> </p>