Online Voucher

On the 24th of December 2024, I purchased a Clicks voucher online. Despite numerous follow-up calls and emails to customer service, 10 days have passed, and I still haven’t received the voucher number to redeem in-store. Each time I follow up, I’m told the issue is being escalated. I’ve just sent yet another follow-up email, and I’m hopeful this will finally be resolved soon.