Online Purchase : HORRIBLE

online purchase HORRIBLE : Clicks online shopping is really for people from the age of 60, as they would be more understanding of why delivery takes longer than 4 working days even if you request delivery to nearest Clicks branch, for someone younger and purchase online on the regular estimate ( cause online is the future) time delivery is mockery, I places order on the 15th March , today is the 31 March and still no delivery of my items, I call in they provided me with a *** after 3 days I email and they said:

Could someone resolve this issue for me as its tuff out here and don’t have money to waste on toiletries not received

Hi Ilze, Thank you for your email. I have escalated your feedback to our Management Team for further review. Kind regards Charmaine Jansen | Clicks Group Customer Service Consultant Tel: 0860 CLICKS (***) International: +27 (0)21 ***