CW
Cornelius W
1 reviews | Active since Jan 2015
31 Jan 2015, 17:57
Not taking back faulty kettle
I bought a Kambrook kettle from our local Clicks in July 2014. We only started using it late 2014. We discovered that the kettle leaked. My sister took it back,where they tested it and said its NOT leaking. She then used it and when it leaked took it back as is,with water. She was then informed that they dont have stock at the moment but will phone her when they do. In this week I went there to ask about the ketlle and it was \TESTED"again and found in working order. I mean"
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Replies (1)Clicks's replyOfficial
02 Feb 2015, 09:42Hello CJNdW,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will contact you directly regarding your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will contact you directly regarding your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za
Clicks's reply02 Feb 2015, 09:42
Official
Hello CJNdW,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will contact you directly regarding your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will contact you directly regarding your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za
