NOT IMPRESSED AT ALL!

i placed an online order for the first time on the 28th of June.. it is my own fault for not reading fine print and completing my purchase in a rush but i selected collection as i just wanted to rush in an out that evening. 1. you have to wait a couple of days to collect when ordering online (why i dont know) 2. i was out of my area trying to collect but obviously i couldnt. 3. Lovely Manageress Monique Murray.. ran herself ragged trying to get a new order together for me and advising on what to take and what not to.. 4. almost an hour later i was out of the store... Note.. i was supposed to be rushing to complete all my errand's. that was the 28th of June.. i still never received my credit.. they say i must wait up to 21 working days.. Clicks.. it takes a day.. one day.. if you have the volumes.. then something is wrong with your product.. if its not volumes and staff/procedures.. then you still have problems.. i think you rich enough.. let it grow interest in my account!