KM
Kelebogile M

1 reviews | Active since Mar 2020

23 Apr 2020, 13:35

Not happy with their exchange policy

I bought a Safeway bathroom scale earlier today at Clicks Maponya Mall at 08:33, when I got home I opened it and only realized then that I bought the wrong one. I went back now at 13:15 to exchange it and they said they can’t take it back because I opened it. I find that very unfair as I didn’t even use the scale, I only realized after opening it that it’s the wrong one. Hardly 6 hours and yet they don’t wanna exchange it for me and now I’m stuck with the wrong scale

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Replies (1)
KM
Kelebogile M's update25 Apr 2020, 13:32
Reviewer Update
I’d like to thank Clicks so much for their prompt service. I went back to the shop and got assisted by the manager Dudu, she was really helpful, professional and nice. Thank you so much.