No Vitality Benefit

So I was told in store I needed to get a new card as I was using an expired credit card for my points. I was then told the 2 profiles would be merged and I could carry on as usual. It's now been months of endless calls, emails back and forth and it still does not show my vitality active despite been active on Discovery's side. This also reflects bad on them as I now complain about a discovery benefit on a whole. <br> <br> I am very disappointed and can't wait to move over to Dischem instead.