no service

I made an appointment for the child's immunization at cape gate a week before the actual date (28 february 2015 at 12:30). when i get to the clinic i found a locum nurse who could not assist me because she didn't know where to find the immunization kit, there was no layout of the products. she didn't care to ask a manager or anyone who could assist perhaps. She just dismissed me and simply say sorry i cant help you. only when i insist that she ask someone that she did, then after she said she was not authorized to administer the immunization to the children because she was only a locum sister and there's no stock.<br> <br> normally when there is no stock at the clinic, the permanent sister calls to make other arrangements whether is to postpone the appointment or cancel it altogether. this time i had to take a child who is due for immunization to clicks clinic cape gate and return being not attended to because it was 13:00 the closing time. my appointment was for 12:30. i felt so disappointed and shocked that after having to wait for a week for my appointment i had to return without being assisted. it makes me question the professionalism of both the sisters